Frequently asked questions

Book and cancel GP appointments with your smartphone

Start by selecting the Book Appointment button on the homepage.

First, select if you are booking an appointment for yourself or someone else.

 

Find out how to add dependants and book appointments for them

 

Select the location of your practice, if there is more than one branch.

 

You can then filter by Appointment Type or the Clinician you would like to see.

 

Please contact your practice to see a clinician or a certain appointment type, such as nurse appointments, become available on the myGP app.

Find the Date and Time that suits you.

You will then be able to type out your reason for this appointment.

You will see your confirmation screen pop-up detailing the appointment you booked.

On your homepage you will see your booked appointment.

Selecting the confirmed appointment from the homepage, will open the appointment details page. From here you can add the appointment to your calendar, get directions to your practice or cancel the appointment.

Cancel Appointments

 

To cancel an appointment, select the confirmed appointment from the homepage of the app.

Select the Cancel Appointment button.